Orders are processes Monday to Friday. Typically your order will be dispatched within 2 to 3 working days, and usually shipment will be delivered within 3-6 business days for Hong Kong, China, Taiwan, and Europe; and within 7-10 business days for other countries.
Your items will be delivered by SF Express for all parts in Hong Kong and China PRC, and by HK Postal Service / SF Express / UPS to all parts in the world.
We use your package weight and product shipping restrictions to match your order with a courier; we’re unable to request a specific courier.
CUSTOME DUTIES & TAXES:
All shipments may be subject to import charges (Duties, Customs tariffs and VAT), which are set by the destination country. They are based on the purchased merchandise’s country of origin/manufacturing and the classification of that merchandise and are charged once your package reaches your country. We do not collect duties and taxes during checkout and cannot predict what these particular charges may be: and in the event you incur these additional charges, neither the courier / postal service or Federico Vignato can be held liable for these charges.
It is important t know that these charges must be paid by the client in order for the package to clear custom.
Please rest assured that if you need any documents from us to help you clear custom, we are more than happy to provide with what you need.
Please contact firstname.lastname@example.org for assistance.
For more information regarding your country’s customs policies, please contact your local customs office.